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 In keeping with the objective of providing a clean, comfortable and conducive living environment to students, HELP University and HELP Academy offer students a choice of hostel accommodation: the HELP Residence and the Batai Hostel. Located in the affluent Damansara Heights suburb of Kuala Lumpur, both the Residence and the Hostel have easy access to public transportation, post offices, supermarkets, shopping complexes, banks, restaurants and other public amenities. They are located just a few minutes' walk from the main campus of HELP University. In these two premises, students from different parts of the world live together as one community. The underlying principle of community living is consideration and mutual respect, particularly with regard to cleanliness, use of common facilities and the maintenance of a cordial and harmonious environment. The management ensures that all rules and regulations are adhered to, so that students are able to live, work and study in a safe, secure and happy environment for achieving academic excellence. | |
| Option 1 - HELP RESIDENCE |
The HELP Residence is a purpose-built student residential facility. This twenty-one storey building comprises 432 rooms with a capacity to house 828 residents. The HELP Residence is divided into male and female sections. The male section is from level 2 to 10 and the female section is from level 11 to 19.
- 21-storeys
- 4 minutes walking distance to HELP University main campus
- 24 rooms on each floor
- 3 elevators and access staircases
- Individual air-condition unit in each room
- Shower with water heater in each room
- Fully furnished (single bed, mattress, study table, chair and wardrobe) *
- Hot and cold water dispenser on each floor
- Cafeteria
- Student lounge and activity area on Level 1
- Wet laundry service
- WIFI Internet service
- Private car park (chargeable)
- Cleaning service for common areas
- 24-hour security and CCTV
* Soft linen such as pillow and pillow cases, bed sheets and blankets are not provided for student residents. These items can be purchased at the Residence Management Office.
| | TYPES OF ROOM |
Deluxe Double room
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Single Room
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Standard Twin-Sharing Room | 
Cafeteria |
| | Option 2 - BATAI HOSTEL |
Features & Facilities
- Wide choice of single or twin-shared accommodation to suit the individual budget
- Separate male and female sections
- 5-8 minutes’ walk to the HELP main campus, 8-10 minutes to other faculties, library and examination halls
- Close proximity to mini-market, restaurants, florist, hair salon and public transport
- All rooms are air-conditioned
- Rooms are furnished with curtains, cupboards, beds and mattresses, study tables and chairs for each student
- Wi-fi internet service
- TV in the common area
- 24-hour security guard
- Wet-laundry service
- Hot and cold water dispensers
- Indoor board games
- Cleaning of common areas
- Common bathrooms and toilets (some single rooms have attached bathroom)
- Rental includes only water usage. Electricity charges are borne by tenants
- Self-catering
| | TYPES OF ROOM |
- Twin-Sharing Room(Type WT - size 12ft x 9 ft)
- Single Room (Type SL – size 12 ft x 6 ft)
- Double Room (Type SD - size 12ft x 9 ft) )
- Single Room (Type WS – size 12 ft x 6 ft) )
- Single Room with private bathroom (Type WB – size 12 ft x 7 ft)
Single Room | 
Dining Room | 
Twin-Sharing Room | 
Security | *all room sizes are approximate measurements
| | APPLICATION AND BOOKING INFORMATION |
 Download HELP Residence Form
Download HELP Residence Guest Form
Download Rates Schedule A - for Malaysian
Download Rates Schedule B – for International Students
| | TENANCY TERMS |
Minimum 3 months. A rebate of RM30 for each month’s stay will be given for stays of more than 6 months only for the HELP Residence.
| | INTERNATIONAL ARRIVALS |
International students arriving for the first time will be allowed to check-in after office hours. A 7-day advance notice of arrival date and time to the HELP Residence Management Office is required to facilitate a smooth check-in. Arrivals without prior notice may not be attended to.
| | GUEST ROOMS |
To create convenience for parents to visit their children who are studying at HELP, HELP Residence has allocated rooms for parents to stay on a daily basis. The daily room rate applies. Please refer to the Rate Schedules above for details. Application for room could be made either by the parent or the child who is residing at the HELP Residence.
| | CHECK-IN TIME |
| Office hours: | | | Mondays to Fridays | 9.00 am to 5.30 pm | | Saturdays | 9.00 am to 1.00 pm | | Sundays and Public Holidays | Closed |
International students arriving for the first time will be allowed to check-in after office hours. A 7-days advance notice to the HELP Residence Management office is required to facilitate a smooth check-in. Un-announced arrivals may not be attended to. | | OFF-CAMPUS ACCOMMODATION |
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Click on the image for better view.
For more information about accommodation, please contact:
HELP Residence Management Office
28, Jalan Damansara,
50490 Kuala Lumpur.
Tel: 603- 2095 3932/1111/3943
Fax: 603- 2095 3937
Email: residence [at] help [dot] edu [dot] my
| Office hours: | | | Mondays to Fridays | 9.00 am to 5.30 pm | | Saturdays | 9.00 am to 1.00 pm | Sundays and Public
Holidays | Closed |
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